Boyd Artesian Well Co., Inc.
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Boyd Artesian Well Co., Inc. elicits highly polarized customer feedback. While many clients commend the company for its professionalism, responsiveness, and ability to deliver effective, often cost-saving solutions, a significant negative review highlights severe issues including property damage, refusal to take responsibility, and unprofessional conduct from the owner.
- Professional, pleasant, and respectful staff, with specific praise for Henry.
- Responsive service, including next-day visits and accommodating urgent projects.
- Ability to provide cost-effective solutions, such as cleaning existing wells instead of drilling new ones.
- Honest guidance, valuable insights, and proactive customer care (e.g., delivering water unrequested).
- High work quality, including tackling difficult spots and maintaining clean setups.
- Some reviews do not provide specific details regarding speed or cost, leading to neutral assumptions in those areas.
- Caused significant property damage (retaining wall collapse) during excavation.
- Refused to take responsibility for the damage.
- Unprofessional and dismissive conduct from company representatives and the owner when addressing a complaint.
- Accusations of "exuberant pricing" and advice to withhold payment until satisfied.
Estimate Drilling Costs & Tank Sizing
Enter your household details to calculate estimated flow rates and drilling depth costs.
EPA Contamination Alerts in Area
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 01/01/2022: Nitrate (Nitrate Rule)
- 01/01/2022: Nitrate (Nitrate Rule)
- 01/01/2022: Nitrate (Nitrate Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.