US Well Drillers
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Better Water Well Systems, Inc.

348 Smith Ridge Rd, South Salem NY 10590-2213
Driller Score
8/10
Reviews
4
County
Westchester
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 9/10
Speed 8/10
Cost 6/10
Work Quality 9/10

Executive Summary

Better Water Well Systems, Inc. consistently earns high praise for its exceptional customer service, characterized by a personal, honest, and caring approach. Customers frequently highlight the company's impressive speed in responding to and resolving issues, alongside the high quality and reliability of their work, which often lasts for years.

Pros
  • Exceptional and personalized customer service, with staff described as caring, honest, and knowledgeable.
  • Remarkably fast response and resolution times, even for urgent issues (e.g., overnight repair).
  • High quality and reliable work, ensuring systems function effectively long-term.
  • Operates as a true family business, fostering trust and a positive customer experience.
Observations
  • One reviewer noted a negative experience with a previous, larger company that had been bought out and used AI for customer interaction, which led them to seek a local, family-owned business like Better Water Well Systems.

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EPA Contamination Alerts in Area

JOHN JAY MIDDLE SCHOOL
Total health violations (last 5 years): 4
  • 05/01/2025: Groundwater Rule (Ground Water Rule)
  • 05/01/2025: Groundwater Rule (Ground Water Rule)
  • 05/01/2025: Groundwater Rule (Ground Water Rule)
  • 05/01/2025: Groundwater Rule (Ground Water Rule)
PRIMROSE SCHOOL
Total health violations (last 5 years): 4
  • 08/01/2024: Groundwater Rule (Ground Water Rule)
  • 08/01/2024: Groundwater Rule (Ground Water Rule)
  • 08/01/2024: Groundwater Rule (Ground Water Rule)
  • 08/01/2024: Groundwater Rule (Ground Water Rule)
OAKRIDGE WATER DISTRICT
Total health violations (last 5 years): 4
  • 05/23/2025: Lead and Copper Rule (Lead and Copper Rule)
  • 05/23/2025: Lead and Copper Rule (Lead and Copper Rule)
  • 05/23/2025: Lead and Copper Rule (Lead and Copper Rule)
  • 05/23/2025: Lead and Copper Rule (Lead and Copper Rule)
WESTWOOD SWIM AND TENNIS ASSOC
Total health violations (last 5 years): 4
  • 05/29/2021: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/29/2021: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/29/2021: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/29/2021: Revised Total Coliform Rule (Revised Total Coliform Rule)
INDIAN HILL SUBDIVISION
Total health violations (last 5 years): 12
  • 06/01/2025: Groundwater Rule (Ground Water Rule)
  • 06/01/2025: Groundwater Rule (Ground Water Rule)
  • 06/01/2025: Groundwater Rule (Ground Water Rule)
  • 06/01/2025: Groundwater Rule (Ground Water Rule)
  • 01/01/2021: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Better Water Well Systems, Inc.

(914) 533-6814
Verified via Google Places & State Databases.
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