A.W. Kincaid, Inc.
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
A.W. Kincaid, Inc. demonstrates highly inconsistent performance, with some customers praising their top-quality well repair, honesty, and cost savings. However, others report extremely poor customer service, including rude and belittling technicians, overcharging, and leaving job sites in disarray.
- Top quality well service and repair, with highly capable technicians.
- Ability to diagnose issues correctly, potentially saving customers significant money.
- Some instances of prompt next-day service and pleasant, knowledgeable staff.
- Perceived as honest by some customers.
- Standard service call fees mentioned in one review.
- Extremely poor customer service, including rude, belittling, and unprofessional technicians and office staff.
- Instances of overcharging and attempting to charge customers for cleaning up the company's own mess.
- Leaving job sites in disarray, causing property damage and inconvenience (e.g., huge ruts, blocked access).
- Inconsistent callback times and perceived lack of interest in gaining new business.
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EPA Contamination Alerts in Area
- 01/01/2025: Arsenic (Arsenic Rule)
- 01/01/2025: Arsenic (Arsenic Rule)
- 01/01/2025: Arsenic (Arsenic Rule)
- 01/01/2025: Arsenic (Arsenic Rule)
- 11/01/2022: Groundwater Rule (Ground Water Rule)
- 11/01/2022: Groundwater Rule (Ground Water Rule)
- 11/01/2022: Groundwater Rule (Ground Water Rule)
- 05/01/2021: Groundwater Rule (Ground Water Rule)
- 05/01/2021: Groundwater Rule (Ground Water Rule)
- 05/01/2021: Groundwater Rule (Ground Water Rule)
- 05/01/2021: Groundwater Rule (Ground Water Rule)
- 05/01/2021: Groundwater Rule (Ground Water Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.