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NORTHERN VIRGINIA DRILLING INC
11356 INDUSTRIAL RD, MANASSAS VA 20109
Driller Score
8.25/10
Reviews
6
County
Prince William
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8.25/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 9/10
Speed 9/10
Cost 6/10
Work Quality 9/10
Executive Summary
Northern Virginia Drilling Inc. consistently receives high praise for its outstanding customer service, rapid response times, and excellent work quality. Customers highlight the team's professionalism, knowledge, and ability to efficiently resolve complex well issues, often going above and beyond expectations.
Pros
- Outstanding and superior customer service, including knowledgeable staff (Jon, Michele, Trevor, Will) and helpful phone support.
- Extremely fast response and dispatch times, with crews arriving quickly.
- High quality of work, including drilling new wells, pump replacements, diagnosing and repairing prior issues, and thorough system setup.
- Professional, courteous, and knowledgeable team members.
- Proactive problem-solving and offering suggestions (e.g., water filtration systems, best well spot).
- Overall high customer satisfaction and strong recommendations.
Observations
- Cost was not mentioned in any of the reviews, so its impact on customer satisfaction is unknown.
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