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Normans Well Drilling, Inc.
5376 E. Wagner Rd., Lake City, MI 49651
Driller Score
7.8/10
Reviews
15
County
Missaukee
USDA Grants
Unknown
AI Review Analysis
Driller Score: 7.8/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 8/10
Speed 7/10
Cost 6/10
Work Quality 8/10
Executive Summary
Normans Well Drilling receives high praise for its excellent customer service, quick response times, and effective well repair, with many customers feeling like family. However, a significant negative review highlights severe issues with communication, rudeness from a specific individual, and prolonged delays in service completion.
Pros
- Excellent customer service, described as friendly, helpful, and making customers feel like family.
- Quick response and turnaround times, including after-hours service for urgent issues.
- Effective and knowledgeable well repair, successfully restoring water with ease.
- Hard-working staff dedicated to resolving problems.
Observations
- Cost of services is not mentioned in any of the provided reviews.
Cons
- Significant issues with communication, including unanswered calls and rude interactions from a specific individual.
- Prolonged delays in obtaining parts and completing service, extending far beyond initial estimates.
- Allegations of service being pushed off as 'punishment' for frequent calls.
Estimate Drilling Costs & Tank Sizing
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Required Flow Rate
0 GPM
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Est. Drilling Cost
$0
Based on $45/ft national avg