US Well Drillers
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Newman Brothers Inc

NC
Driller Score
5/10
Reviews
24
County
Wilkes
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 4/10
Speed 8/10
Cost 2/10
Work Quality 6/10

Executive Summary

Newman Brothers Inc. receives highly polarized feedback, with strong praise for promptness and initial work quality, particularly in well drilling. However, the company faces severe criticism regarding cost transparency, significant discrepancies between quotes and final bills, and charging for unresolved issues or their own mistakes, leading to a strong sense of distrust among several customers.

Pros
  • Prompt response and efficient service.
  • Skilled and effective in drilling wells and getting water flowing.
  • Initial work quality can be excellent, with some customers calling them 'masters'.
Observations
  • The company performs a range of services including well drilling, pump replacement, and water softener installation.
Cons
  • Significant discrepancies between quoted and final bills, sometimes tripling the initial estimate.
  • Lack of transparency and explanation regarding unexpected charges.
  • Charging for service visits that do not resolve the issue or for repairs of their own faulty work.
  • Perceived overcharging for drive time and service calls.
  • Instances of faulty installation (e.g., leaking fittings) and undiagnosed problems.
  • Strong sentiment of distrust and feeling taken advantage of.

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EPA Contamination Alerts in Area

WILKES SKYLINE MARINA
Total health violations (last 5 years): 9
  • 06/09/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 06/09/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 06/09/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 06/09/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 06/09/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
CAMERON RIDGE TREATMENT CENTER
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
AUSTIN COMMUNITY CENTER
Total health violations (last 5 years): 7
  • 05/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Newman Brothers Inc

(336) 835-4914
Verified via Google Places & State Databases.
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