New Knoxville Supply Company Inc. 205 Industrial Park Dr.
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
New Knoxville Supply Company generally receives high praise for its professional, responsive, and friendly customer service, with multiple staff members frequently highlighted. Customers consistently appreciate the speed and quality of their work, particularly for furnace repairs and plumbing projects. However, a notable negative experience was reported concerning geothermal system explanations, citing an "invasive attitude" and a perceived lack of product knowledge.
- Professional, respectful, and friendly staff (e.g., Matt, Ben, Ryan, Cory).
- Exceptional responsiveness, including after-hours service for emergencies.
- Quick project completion and efficient problem diagnosis/repair.
- High quality of work and successful outcomes for various services.
- Transparency in quoting and explaining options.
- Strong customer satisfaction leading to repeat business and recommendations.
- Cost is not explicitly detailed as a positive or negative, though quoting transparency is noted.
- A significant negative experience involving "invasive attitude" and perceived lack of product knowledge/explanation for geothermal systems.
- Customer was advised to seek another company when requesting explanations for a geothermal system.
Estimate Drilling Costs & Tank Sizing
Enter your household details to calculate estimated flow rates and drilling depth costs.