Nelson Keller
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Nelson Keller's practice receives overwhelmingly negative feedback, primarily concerning the poor quality of surgical work and ineffective treatments, often leading to severe complications and the need for revision surgeries by other specialists. Patients consistently report a lack of care, rushed appointments, and dismissive communication from Dr. Keller, contributing to a perception of unprofessionalism and a waste of time and money.
- One past patient recalled Dr. Keller being pleasant and treating them well during an operation years ago.
- Initial visits were described as 'quick,' though often in a context suggesting a rushed rather than efficient experience.
- The cost of services was not directly criticized, but patients felt their money was wasted due to poor outcomes.
- Work Quality: Multiple instances of failed surgeries, persistent complications, ineffective treatments, and questionable diagnoses without proper examination, often necessitating revision surgeries.
- Customer Service: Consistent complaints about rushed appointments, dismissive communication, perceived lack of care, failure to answer questions, and unprofessional conduct.
- Office Operations: Poor internal communication regarding surgery scheduling and unresponsiveness to patient complaints.
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