Is this your business? Claim this profile to update your service area.
Morgan
273 James Burr Blvd, Kearneysville WV 25430
Driller Score
2.25/10
Reviews
49
County
Adams
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 2.25/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 2/10
Speed 1/10
Cost 5/10
Work Quality 1/10
Executive Summary
Morgan faces severe criticism regarding its product quality, with bodies failing within a year and frequent component breakdowns attributed to poor engineering. Customer service is consistently poor, characterized by unresponsiveness, unhelpful parts departments, and a failure to resolve issues or stand behind their products. Additionally, the company is plagued by extremely slow loading/unloading times and significant downtime due to parts order errors.
Pros
- One instance of a staff member going above and beyond to unload a truck driver after hours.
- Initial appearance of products 'looks ok' (though quality issues quickly emerge).
- A representative initially acknowledged an issue and took photos.
Observations
- No direct mention of product or service pricing (cost).
Cons
- Product bodies failing within a year (cracking, twisting).
- Frequent component failures (doors, hinges, lock rods, ramps, seals).
- "Terrible engineering" and poor material choices.
- Unresponsive customer service and failure to resolve issues or honor warranties.
- Extremely slow loading/unloading times, leading to significant driver wait times.
- Parts department errors causing extensive downtime (e.g., 5 weeks).
- Unhelpful and uninformed parts department staff.
- Lack of basic amenities like restrooms for truck drivers.
- Online catalog issues and inability to provide accurate parts information.
- General sentiment of not standing behind their product.
Estimate Drilling Costs & Tank Sizing
Enter your household details to calculate estimated flow rates and drilling depth costs.
Required Flow Rate
0 GPM
Based on 1 GPM per fixture
Est. Drilling Cost
$0
Based on $45/ft national avg
EPA Contamination Alerts in Area
MEADOW BRIDGE TOWN OF
Total health violations (last 5 years): 9
- 05/09/2025: Long Term 2 Enhanced Surface Water Treatment Rule (Long Term 2 Enhanced Surface Water Treatment Rule)
- 05/09/2025: Long Term 2 Enhanced Surface Water Treatment Rule (Long Term 2 Enhanced Surface Water Treatment Rule)
- 05/09/2025: Long Term 2 Enhanced Surface Water Treatment Rule (Long Term 2 Enhanced Surface Water Treatment Rule)
- 05/09/2025: Long Term 2 Enhanced Surface Water Treatment Rule (Long Term 2 Enhanced Surface Water Treatment Rule)
- 05/09/2025: Long Term 2 Enhanced Surface Water Treatment Rule (Long Term 2 Enhanced Surface Water Treatment Rule)
CHESTNUT CREEK CAMPGROUND
Total health violations (last 5 years): 6
- 03/26/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 03/26/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 11/30/2022: Groundwater Rule (Ground Water Rule)
- 11/30/2022: Groundwater Rule (Ground Water Rule)
- 11/30/2022: Groundwater Rule (Ground Water Rule)
NAT PK SER THURMOND DEPOT
Total health violations (last 5 years): 2
- 05/26/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 05/26/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
CHARLES TOWN UTL-GLEN HAVEN UTILITIES
Total health violations (last 5 years): 7
- 07/01/2025: Groundwater Rule (Ground Water Rule)
- 07/01/2025: Groundwater Rule (Ground Water Rule)
- 07/01/2025: Groundwater Rule (Ground Water Rule)
- 05/01/2024: Groundwater Rule (Ground Water Rule)
- 05/01/2024: Groundwater Rule (Ground Water Rule)
SUMMIT POINT RACEWAY
Total health violations (last 5 years): 4
- 09/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 09/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 09/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 09/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
OX PAPERBOARD LLC
Total health violations (last 5 years): 7
- 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 02/01/2022: Groundwater Rule (Ground Water Rule)
POTOMAC FARMS WATER CO
Total health violations (last 5 years): 26
- 03/01/2025: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 03/01/2025: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2024: Nitrate (Nitrate Rule)
- 01/01/2024: Nitrate (Nitrate Rule)
- 01/01/2024: Nitrate (Nitrate Rule)
SUMMIT POINT PARK
Total health violations (last 5 years): 7
- 03/26/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 03/26/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 03/26/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 03/26/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 03/26/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
INDIAN MEADOWS TOWER
Total health violations (last 5 years): 11
- 04/02/2023: Groundwater Rule (Ground Water Rule)
- 04/02/2023: Groundwater Rule (Ground Water Rule)
- 04/02/2023: Groundwater Rule (Ground Water Rule)
- 04/02/2023: Groundwater Rule (Ground Water Rule)
- 04/02/2023: Groundwater Rule (Ground Water Rule)
PINNACLE WATER ASSOCIATION
Total health violations (last 5 years): 68
- 09/27/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 09/27/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 09/08/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 09/08/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 02/01/2024: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
HIAWATHA WATER
Total health violations (last 5 years): 36
- 03/29/2023: Groundwater Rule (Ground Water Rule)
- 03/29/2023: Groundwater Rule (Ground Water Rule)
- 03/29/2023: Groundwater Rule (Ground Water Rule)
- 03/29/2023: Groundwater Rule (Ground Water Rule)
- 03/29/2023: Groundwater Rule (Ground Water Rule)
KAIROS WILDERNESS RESORT
Total health violations (last 5 years): 6
- 01/01/2021: Groundwater Rule (Ground Water Rule)
- 01/01/2021: Groundwater Rule (Ground Water Rule)
- 01/01/2021: Groundwater Rule (Ground Water Rule)
- 01/01/2021: Groundwater Rule (Ground Water Rule)
- 01/01/2021: Groundwater Rule (Ground Water Rule)
GAP MILLS PSD
Total health violations (last 5 years): 2
- 06/01/2024: Groundwater Rule (Ground Water Rule)
- 06/01/2024: Groundwater Rule (Ground Water Rule)
PICKAWAY TRAILER PARK
Total health violations (last 5 years): 2
- 01/25/2025: Groundwater Rule (Ground Water Rule)
- 01/25/2025: Groundwater Rule (Ground Water Rule)
MONCOVE LAKE STATE PARK
Total health violations (last 5 years): 10
- 05/01/2024: Groundwater Rule (Ground Water Rule)
- 05/01/2024: Groundwater Rule (Ground Water Rule)
- 05/01/2024: Groundwater Rule (Ground Water Rule)
- 01/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 01/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
COE - LAKESIDE MARINA
Total health violations (last 5 years): 4
- 05/06/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 05/06/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 05/06/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 05/06/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
RAVENCLIFF MCGRAWS SAULSVILLE PSD
Total health violations (last 5 years): 8
- 04/01/2023: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2023: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2023: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2023: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2023: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
EASTERN WYOMING PSD STEPHENSON WTP
Total health violations (last 5 years): 1
- 11/02/2025: Groundwater Rule (Ground Water Rule)
HUFF CONSOLIDATED ELEMENTARY AND MIDDLE
Total health violations (last 5 years): 6
- 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2023: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2023: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2023: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2023: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
BRENTON PSD
Total health violations (last 5 years): 25
- 07/01/2024: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 07/01/2024: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 07/01/2024: Total Haloacetic Acids (HAA5) (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 09/01/2023: Groundwater Rule (Ground Water Rule)
- 09/01/2023: Groundwater Rule (Ground Water Rule)
COAL MOUNTAIN WATER
Total health violations (last 5 years): 36
- 01/07/2024: Groundwater Rule (Ground Water Rule)
- 01/07/2024: Groundwater Rule (Ground Water Rule)
- 01/07/2024: Groundwater Rule (Ground Water Rule)
- 01/07/2024: Groundwater Rule (Ground Water Rule)
- 01/07/2024: Groundwater Rule (Ground Water Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.