MIDWAY ELECTRIC INC
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Midway Electric Inc. receives overwhelmingly negative feedback, primarily due to severe issues with work quality, including incorrect wiring and non-functional installations. Customers consistently report a profound lack of communication, unreturned calls, and a failure to stand behind their work or rectify mistakes, leading to significant project delays and frustration. While some initial interactions or parts availability were positive, these are overshadowed by systemic service failures.
- Knowledgeable about parts and often has them in stock.
- Some customers experienced good initial service and explanations.
- Some customers reported a positive 'first time' experience that later deteriorated.
- Extremely poor work quality, including incorrect wiring, non-functional outlets, and code issues.
- Severe lack of communication, unreturned calls, and unfulfilled promises.
- Failure to stand behind their work, rectify mistakes, or take responsibility.
- Significant project delays and prolonged completion times.
- Issues with billing, including lack of written estimates and being charged for fixing their own errors.
- Reports of rude staff interactions.
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