US Well Drillers
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Michigan Well and Pump LLC

8468 MacArthur Rd., Saranac, MI 48881
Driller Score
8/10
Reviews
56
County
Ionia
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 9/10
Cost 6/10
Work Quality 9/10

Executive Summary

Michigan Well and Pump LLC consistently receives praise for its exceptional speed and high-quality work, often going above and beyond to resolve well issues promptly. While customer service is generally excellent, characterized by kindness and clear communication, there was one reported instance of delayed follow-up requiring customer intervention.

Pros
  • Exceptional speed and responsiveness for urgent well issues, often providing same-day or within-24-hour service.
  • High-quality work and effective problem-solving, including preventing more costly repairs.
  • Strong customer service, characterized by kindness, professionalism, empathy, and clear communication.
Observations
  • Cost is not frequently mentioned in reviews, making direct assessment difficult, though one review implies cost-effectiveness by preventing a larger replacement.
Cons
  • One instance of delayed follow-up service (old tank pickup) that required a negative review to prompt resolution.

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EPA Contamination Alerts in Area

LAKE ODESSA
Total health violations (last 5 years): 4
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
BLUE SPRUCE APARTMENTS
Total health violations (last 5 years): 3
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Michigan Well and Pump LLC

(616) 902-5089
Verified via Google Places & State Databases.
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