US Well Drillers
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MELVIN L BURRELL

2056 SPRINGWOOD RD, FINCASTLE VA 24090
Driller Score
3.5/10
Reviews
32
County
Botetourt
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 3.5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 4/10
Speed 3/10
Cost 3/10
Work Quality 4/10

Executive Summary

Melvin L Burrell (Mr. Hill) receives highly polarized feedback, with one client praising his long-term assistance as "amazing" and "the best." However, two other clients report severe issues including incompetence, extreme delays (8 months without action), incorrect legal documents, and taking money without performing the agreed-upon work. These critical failures significantly impact the overall perception of the service, despite the single positive experience.

Pros
  • Provided excellent, long-term assistance in a custody battle for one client.
  • Described as "amazing" and "the best" by one client.
Observations
  • No specific neutral feedback was provided in the reviews.
Cons
  • Accused of incompetence and failing to perform duties, such as obtaining crucial evidence.
  • Significant delays, including an 8-month period where a requested document was never obtained despite reminders.
  • Provided incorrect legal documents that required redoing and re-signing by a judge.
  • Accused of taking money without completing the job and retaining funds.
  • Clients advised others not to waste their money.

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Contact MELVIN L BURRELL

+15403421851
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