US Well Drillers
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Mccall Brothers, Inc.

NC
Driller Score
7.25/10
Reviews
43
County
Mecklenburg
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7.25/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 7/10
Speed 9/10
Cost 7/10
Work Quality 6/10

Executive Summary

McCall Brothers, Inc. generally receives high praise for its prompt, professional, and knowledgeable technicians who provide clear explanations and fair pricing. However, a significant concern arises from a customer experiencing a product failure within a year, coupled with dissatisfaction over a "crazy service charge" for a warranty-related issue, impacting perceptions of product quality and customer service for post-installation problems. This suggests a disparity between excellent routine service and post-installation problem resolution.

Pros
  • Prompt and fast service, including after-hours response.
  • Courteous, professional, and knowledgeable technicians.
  • Clear communication, transparency, and detailed explanations.
  • Generally fair and reasonable pricing.
  • Careful to keep work areas clean.
Cons
  • Product (well pump) failure within a year of installation.
  • Dissatisfaction with a "crazy service charge" for a warranty-related issue.
  • Perceived lack of customer service regarding post-installation product failures.

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EPA Contamination Alerts in Area

BERRYHILL ELEM SCHOOL
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
ARLINGTON BAPTIST CHURCH INC
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
REEDY CREEK MHP
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
JOY CHRISTIAN FELLOWSHIP CH
Total health violations (last 5 years): 10
  • 09/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 09/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 09/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 09/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 09/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Mccall Brothers, Inc.

(704) 399-1506
Verified via Google Places & State Databases.
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