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Matthew Ryan Toler Well Drilling & Pump Service
15210 DEVIN LN, Crosby, TX 77532-2804
Driller Score
6.75/10
Reviews
11
County
HARRIS
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 6.75/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 7/10
Speed 7/10
Cost 6/10
Work Quality 7/10
Executive Summary
The business receives high praise for its initial responsiveness, speed, and professionalism, with customers highlighting excellent service for emergency situations. However, there are significant concerns regarding post-installation support and follow-up service, including reports of installation flaws, system failures, and a lack of responsiveness for subsequent repairs.
Pros
- Exceptional speed and responsiveness for initial and emergency service, including after-hours availability.
- High quality and professionalism noted for initial work and customer interactions.
- Knowledgeable and respectful staff.
Observations
- One review mentioned an 'expensive' system, but without further context on pricing fairness.
Cons
- Significant issues with post-installation support, including dismissive responses to design flaws and failure to schedule follow-up service for an extended period.
- Installation quality issues leading to blocked access and system failure in one instance.
Estimate Drilling Costs & Tank Sizing
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Contact Matthew Ryan Toler Well Drilling & Pump Service
2814591016
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