US Well Drillers
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Lynn A Stapleton Well Drilling & Pump Service

STAPLETON WATER WELLS, Premont, TX 78375-3724
Driller Score
7.25/10
Reviews
4
County
JIM WELLS
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7.25/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 7/10
Cost 7/10
Work Quality 7/10

Executive Summary

Lynn A Stapleton Well Drilling & Pump Service receives mixed reviews, with some customers praising their excellent service and reasonable prices. However, one detailed account highlights significant issues with warranty claims, billing transparency, and initial work quality, leading to a loss of trust.

Pros
  • Excellent service
  • Very reasonable prices
  • Generally considered a 'Very Good Company'
Observations
  • Speed of service is ambiguous, with quick payment collection but potentially protracted resolution for complex issues.
Cons
  • Refusal to honor warranty for a 1-year-old pump, blaming the customer with changing explanations.
  • Allegations of overcharging and charging for items promised free (e.g., pump box).
  • Poor initial diagnostic work and potential damage during service, leading to quick re-failure.
  • Loss of customer trust due to perceived self-interest and lack of support.

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Contact Lynn A Stapleton Well Drilling & Pump Service

3617277370
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