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Luis Castillo Well Drilling
Apopka FL
Driller Score
3.25/10
Reviews
19
County
Orange
USDA Grants
Unknown
AI Review Analysis
Driller Score: 3.25/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 3/10
Speed 6/10
Cost 3/10
Work Quality 1/10
Executive Summary
Luis Castillo Well Drilling receives highly mixed feedback, with significant concerns about work quality and customer service. While some customers praise their pricing, a detailed negative review highlights critical issues such as installing a used, faulty pump as new, leading to substantial additional costs and unhelpful troubleshooting interactions.
Pros
- Some customers found the pricing to be good or great.
- Described as "reliable" and "professional" by one reviewer.
- Implied availability for emergency service.
Observations
- No clear consensus or specific details regarding the speed of service or project completion.
Cons
- Installed a used and faulty pump (with a hole) as new, indicating deceptive practices and poor quality.
- Poor repair work led to significant additional costs for the customer.
- Customer service was perceived as uneducated and unhelpful during troubleshooting.
- Potentially performed work without explicit customer consent.
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