Lowell Pump & Water
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Lowell Pump & Water receives overwhelmingly negative feedback, primarily concerning deceptive practices, poor work quality leading to recurring issues, and high, often undisclosed, costs. While one review noted quick initial response and friendly service, multiple customers reported incomplete jobs, missed appointments, and installations that failed prematurely or were unsafe, leading to strong recommendations to avoid the company.
- Quick initial response and same-day pump replacement in one instance.
- Technicians described as "Great guys!" by one customer.
- Water was technically working after each visit, though underlying issues often persisted or recurred.
- Allegations of deceptive practices, including installing old/corroded pumps disguised as new and using unsafe wiring.
- Frequent complaints about high costs, perceived price gouging, and undisclosed service fees.
- Multiple instances of incomplete jobs, missed appointments, and lack of follow-through.
- Recurring issues and temporary fixes, indicating poor work quality and lack of thorough problem-solving.
- Poor communication, including forgotten jobs and failure to show up or call.
Estimate Drilling Costs & Tank Sizing
Enter your household details to calculate estimated flow rates and drilling depth costs.
EPA Contamination Alerts in Area
- 06/01/2022: Lead and Copper Rule (Lead and Copper Rule)
- 06/01/2022: Lead and Copper Rule (Lead and Copper Rule)
- 06/01/2022: Lead and Copper Rule (Lead and Copper Rule)
- 06/01/2022: Lead and Copper Rule (Lead and Copper Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.