US Well Drillers
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Lewis Well & Pump Repair Inc

NC
Driller Score
8/10
Reviews
36
County
Gaston
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 7/10
Cost 9/10
Work Quality 8/10

Executive Summary

Lewis Well & Pump Repair Inc. generally receives high praise for its honest, affordable, and effective service, with customers appreciating thorough explanations and quick resolutions, even in emergencies. However, there is a notable instance of a customer feeling dismissed and cheated due to an ineffective repair and lack of resolution, indicating potential inconsistency in service delivery.

Pros
  • Honest, dependable, and transparent communication, including clear explanations and no upselling.
  • Affordable and fair pricing, with customers feeling they received good value.
  • Effective and thorough diagnosis, often resolving issues quickly and correctly, even for complex problems.
  • Responsive service, including emergency calls at late hours.
  • Professional, friendly, and respectful customer interactions.
Cons
  • Inconsistent service quality, with one instance of an ineffective repair that left the customer without a lasting solution.
  • Poor communication and a dismissive attitude in one case, leading to a customer feeling cheated and unheard.

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EPA Contamination Alerts in Area

CHAPEL GROVE ELEM SCHOOL
Total health violations (last 5 years): 4
  • 06/01/2022: Lead and Copper Rule (Lead and Copper Rule)
  • 06/01/2022: Lead and Copper Rule (Lead and Copper Rule)
  • 06/01/2022: Lead and Copper Rule (Lead and Copper Rule)
  • 06/01/2022: Lead and Copper Rule (Lead and Copper Rule)
PINES MHP
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
MOBILE HOME PARK HAVEN
Total health violations (last 5 years): 1
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
DONNA-LYNN MHP
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
FOREST HILL MHP
Total health violations (last 5 years): 1
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Lewis Well & Pump Repair Inc

(704) 263-8006
Verified via Google Places & State Databases.
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