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Larry Smith Inc.
5737 Dry Fork Rd., Cleves, OH 45002
Driller Score
4/10
Reviews
8
County
Hamilton
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 4/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 4/10
Speed 3/10
Cost 6/10
Work Quality 3/10
Executive Summary
Larry Smith Inc. receives mixed reviews, with strong praise for the dedication and knowledge of its staff, but significant criticism regarding communication and the quality of work. Customers report severe issues with project execution, including incorrect wiring and failure to follow plans, alongside a consistent lack of responsiveness to inquiries and callbacks.
Pros
- Staff are described as dedicated, hard-working, and knowledgeable about their craft.
- Some customers find the people to be 'great'.
Observations
- Cost is not mentioned in any reviews.
Cons
- Significant issues with work quality, including incorrect wiring, exposed cables, and not following house plans.
- Poor customer communication, characterized by a lack of callbacks and unanswered questions for weeks.
- Slow responsiveness to customer inquiries.
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