US Well Drillers
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Kuhns Inc

4597 E Baseline, White Cloud, MI 49349
Driller Score
8/10
Reviews
24
County
Newaygo
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 9/10
Speed 8/10
Cost 6/10
Work Quality 9/10

Executive Summary

Kuhns Inc. is largely praised for its excellent customer service, promptness, and knowledgeable work quality, with many customers highlighting courteous staff and effective problem-solving. However, the company exhibits notable inconsistencies, including reports of rude staff, failure to provide promised quotes, and severe misdiagnosis that led to recommendations for unnecessary and expensive repairs.

Pros
  • Excellent, courteous, friendly, and knowledgeable customer service.
  • Prompt and fast initial response and service delivery.
  • Effective and knowledgeable work quality, successfully diagnosing and replacing systems.
  • Reliable in returning calls and addressing problems.
Observations
  • Lack of consistent information regarding overall pricing structure.
Cons
  • Instances of rude, lazy, and unprofessional staff, including hanging up on customers.
  • Failure to provide promised quotes or follow through on service commitments.
  • Severe misdiagnosis of problems, leading to recommendations for unnecessary and expensive repairs.
  • Refusal to perform service or provide estimates for certain jobs.

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EPA Contamination Alerts in Area

HESPERIA
Total health violations (last 5 years): 3
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Kuhns Inc

(231) 689-5100
Verified via Google Places & State Databases.
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