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Kogge Plumbing and Heating
811 Indiana Ave., St. Marys, OH 45885
Driller Score
8.25/10
Reviews
84
County
Mercer
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8.25/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 9/10
Speed 7/10
Cost 8/10
Work Quality 9/10
Executive Summary
Kogge Plumbing and Heating consistently delivers highly professional service, marked by friendly and dedicated staff who excel in problem-solving and thorough work. While initial diagnostics for complex issues can sometimes take multiple visits, customers appreciate their expertise, reliability, and the value provided, often leading to cost-saving solutions.
Pros
- Friendly, personable, and communicative staff (technicians and office).
- Exceptional dedication and commitment to resolving issues, even staying late until fixed.
- Highly skilled technicians demonstrating expertise and innovative problem-solving (e.g., saving money by avoiding major demolition).
- Thorough and methodical approach to repairs, ensuring full resolution.
- Reliable service, showing up as scheduled and standing behind their work.
Observations
- Jobs are acknowledged as "not inexpensive," though customers find the cost justified by the value and expertise.
- Initial diagnosis for complex issues can sometimes require multiple visits.
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