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Kleinfelt Well Drilling
28731 U Drive N, Springport, MI 49284
Driller Score
6.5/10
Reviews
6
County
Eaton
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 6.5/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 6/10
Speed 6/10
Cost 6/10
Work Quality 8/10
Executive Summary
Kleinfelt Well Drilling receives mixed feedback, with strong positives for professional employees, effective problem-solving, and potentially improved management. However, the company faces significant criticism regarding customer service attitudes and appointment punctuality, which has led to customer dissatisfaction and loss.
Pros
- Professional and helpful employees/assistants
- Ability to troubleshoot and solve problems efficiently ('with one call')
- Positive sentiment towards new management
- Great service mentioned by some customers
Observations
- Cost is not mentioned in any reviews
Cons
- Poor customer service attitudes and lack of professionalism
- Significant appointment delays (1-2+ hours late)
- Customer loss due to negative experiences
Estimate Drilling Costs & Tank Sizing
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Required Flow Rate
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Est. Drilling Cost
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Based on $45/ft national avg