Kleiman Pump & Well Drilling Inc
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Kleiman Pump & Well Drilling Inc. is highly praised for its exceptional customer service, expertise in complex jobs, and transparent estimates, often responding to emergencies and rectifying issues responsibly. While their work quality is generally well-regarded and worth the wait despite being busy, a significant concern exists regarding their complete unresponsiveness to warranty claims.
- Exceptional customer service, including off-hours and weekend availability.
- High level of expertise, often called upon by other drillers for complex jobs.
- Transparency with detailed, itemized estimates.
- Takes full responsibility and rectifies problems when they occur.
- Friendly, helpful, and punctual for appointments.
- Significant failure in responsiveness to warranty claims, with no call backs.
- One instance of a warranty claim on pumps installed 4 years prior, suggesting potential long-term issues (though the primary complaint is lack of response).
Estimate Drilling Costs & Tank Sizing
Enter your household details to calculate estimated flow rates and drilling depth costs.