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Kenneth R Cooper Well Drilling & Pump Service
7414 85TH ST, Lubbock, TX 79424-4951
Driller Score
4.75/10
Reviews
50
County
LUBBOCK
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 4.75/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 5/10
Speed 4/10
Cost 5/10
Work Quality 5/10
Executive Summary
Kenneth R Cooper Well Drilling & Pump Service receives highly polarized feedback, demonstrating significant inconsistency in service. While some customers laud quick, knowledgeable service that saves time and money, others report severe issues including unreliability (no-shows), poor communication, and costly, ineffective work.
Pros
- Knowledgeable staff (specifically Jon)
- Quick problem resolution, even on weekends
- Provided good value, saving time and money for some customers
- Effectively solved well problems for some
Observations
- Vague positive sentiment ('He is cool')
Cons
- Unreliable service, including 'no call no show' incidents
- Lack of follow-up on customer calls
- High cost for perceived worthless or ineffective work (e.g., nearly $10k for 'BS work')
- Poor work quality, including 'worthless new drill' and ineffective drilling
- Failure to suggest necessary equipment replacement
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Contact Kenneth R Cooper Well Drilling & Pump Service
8063001886
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