US Well Drillers
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Kenneth R Cooper Well Drilling & Pump Service

7414 85TH ST, Lubbock, TX 79424-4951
Driller Score
4.75/10
Reviews
50
County
LUBBOCK
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 4.75/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 5/10
Speed 4/10
Cost 5/10
Work Quality 5/10

Executive Summary

Kenneth R Cooper Well Drilling & Pump Service receives highly polarized feedback, demonstrating significant inconsistency in service. While some customers laud quick, knowledgeable service that saves time and money, others report severe issues including unreliability (no-shows), poor communication, and costly, ineffective work.

Pros
  • Knowledgeable staff (specifically Jon)
  • Quick problem resolution, even on weekends
  • Provided good value, saving time and money for some customers
  • Effectively solved well problems for some
Observations
  • Vague positive sentiment ('He is cool')
Cons
  • Unreliable service, including 'no call no show' incidents
  • Lack of follow-up on customer calls
  • High cost for perceived worthless or ineffective work (e.g., nearly $10k for 'BS work')
  • Poor work quality, including 'worthless new drill' and ineffective drilling
  • Failure to suggest necessary equipment replacement

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Contact Kenneth R Cooper Well Drilling & Pump Service

8063001886
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