Kelley Pump Service Inc
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Kelley Pump Service Inc. generally receives high praise for its prompt response times, professional and friendly customer service, and often reasonable pricing. However, a significant negative review highlights severe concerns regarding work quality, with accusations of incompetence, dishonest practices, and failure to resolve issues, leading to additional costs for the customer.
- Consistently praised for prompt and timely service, often arriving the same day or within an hour.
- Technicians are frequently described as kind, professional, polite, friendly, knowledgeable, and honest.
- Many customers report successful problem resolution and 'great work,' with some noting the company went 'over and beyond.'
- Several customers found their fees to be 'very reasonable' and appreciated that only necessary work was done.
- One customer experienced severe issues with work quality, including improperly aligned and leaking pipes, leading to the problem not being fixed after multiple visits.
- Accusations of incompetence, dishonesty, and being 'scam artists' for allegedly inventing problems, overcharging for failed repairs, and refusing to make good on faulty work.
- The need for another plumber to fix Kelley Pump's work at additional cost.
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EPA Contamination Alerts in Area
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 04/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 04/15/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/15/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/15/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/15/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.