US Well Drillers
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KEEN WELL & PUMP COMPANY, INC. 20279 COSHOCTON RD.

MOUNT VERNON, OH, 43050, OH
Driller Score
7.3/10
Reviews
60
County
Knox
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7.3/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 7/10
Speed 9/10
Cost 7/10
Work Quality 6/10

Executive Summary

Keen Well & Pump Company generally receives high praise for its exceptionally quick and responsive service, professional and friendly crews, and fair pricing. However, a notable negative experience highlights significant issues with initial installation quality, property damage, persistent water quality problems, and unprofessional customer service.

Pros
  • Exceptional speed and responsiveness, often going above and beyond for urgent issues.
  • Professional, friendly, and knowledgeable crews.
  • Fair and adjustable pricing.
  • Effective problem-solving and successful well installations with good water pressure.
Observations
  • Some reviews did not explicitly mention cost or specific aspects of service.
Cons
  • Instances of property damage during installation.
  • Poor well head placement.
  • Significant and persistent water quality issues despite installed filtration systems.
  • Lack of customer consultation regarding well depth or water quality satisfaction.
  • Unprofessional customer service, including giving excuses and hanging up on a customer.

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Contact KEEN WELL & PUMP COMPANY, INC. 20279 COSHOCTON RD.

(740) 397-7336
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