Katz Well Drilling Inc
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Katz Well Drilling Inc receives mixed reviews, with customers praising their fair pricing for new well installations and the helpfulness of office staff. However, significant concerns exist regarding inconsistent communication, billing accuracy, and the quality of diagnostic and repair work, including instances of misdiagnosis and even damage to existing wells.
- Fair pricing for new well installations.
- Helpful and friendly office staff (Kelly) and technicians.
- Responsive for initial assessments and successful in completing major jobs like new well installations and pump replacements.
- Technicians described as knowledgeable in some instances.
- Lack of weekend availability for emergency situations.
- Minor discrepancies in well placement compared to initial discussions.
- Occasional delays due to unforeseen circumstances like truck problems.
- Poor communication leading to missed appointments and wasted customer time.
- Inaccurate billing, including overcharging for hours worked.
- Charging for service calls without resolving the issue or misdiagnosing problems.
- Instances of damaging existing wells during service attempts.
- Failure to offer repair alternatives, pushing for new installations.
- Strong recommendations against the company from some customers.
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EPA Contamination Alerts in Area
- 01/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/19/2024: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 01/19/2024: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 01/19/2024: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 01/19/2024: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 07/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 07/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 07/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 07/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 09/12/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 09/12/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.