Johnny'S Plumbing Repair Service, Inc
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Johnny's Plumbing Repair Service receives highly polarized feedback. While one customer lauded their swift, professional service and exceptional affordability, numerous other reviews detail severe issues including significant overbilling, charging for their own errors, and unresponsive customer service regarding billing disputes and invoice requests. A particularly concerning ethical lapse involving an elderly client also casts a shadow on their practices.
- Quick response and efficient service for one customer.
- Professional, friendly, and knowledgeable technicians.
- Highly affordable pricing, significantly beating competitors' quotes (for one customer).
- High-quality work (for one customer).
- Some jobs were completed without specific quality complaints, though overshadowed by other issues.
- Significant overbilling and charging for labor not performed.
- Billing for return visits to correct their own errors.
- Unresponsive customer service regarding billing disputes and requests for invoices.
- Ethical concerns regarding taking advantage of an elderly client.
- Overpriced parts compared to retail.
- Long delays in initial service response for some customers.
- Unorganized billing practices.
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EPA Contamination Alerts in Area
- 01/01/2025: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 01/01/2025: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 01/01/2025: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 01/01/2025: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 04/01/2025: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 05/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 05/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 05/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 05/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.