US Well Drillers
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John T Hines Well Drilling & Pump Service

1020 FANNIN STREET, George West, TX 78022
Driller Score
6/10
Reviews
2
County
LIVE OAK
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 6/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 7/10
Cost 3/10
Work Quality 6/10

Executive Summary

While the initial service and promptness were commendable, the customer experienced significant disappointment with the billing process. The final cost was substantially higher than the original quote due to an internal misquote, which the customer felt was unfairly passed on to them.

Pros
  • Initial service was great.
  • Service was prompt.
Observations
  • Quality of the actual well drilling/pump service was not mentioned.
Cons
  • Final bill was $600 (40%) higher than the initial quote.
  • The cost discrepancy was attributed to an employee misquoting the pump price.
  • Customer felt the company's internal error should not have resulted in an increased charge to them.
  • Long wait (4-5 weeks) to receive the completed bill.

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Contact John T Hines Well Drilling & Pump Service

+13614491576
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