US Well Drillers
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Jeff'S Plumbing & Repair Inc

NC
Driller Score
1.25/10
Reviews
71
County
Watauga
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 1.25/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 1/10
Speed 2/10
Cost 1/10
Work Quality 1/10

Executive Summary

Jeff's Plumbing & Repair Inc. consistently receives overwhelmingly negative feedback, primarily due to dishonest and exorbitant billing practices, including charging for non-work, lunch breaks, and misdiagnosing simple issues to upsell expensive replacements. Customers also report significant issues with work quality, such as incorrect installations, parts breaking, jobs left incomplete, and the deployment of unqualified technicians, leading to widespread dissatisfaction and advice to avoid the company.

Pros
  • One customer noted that a clogged drain was effectively cleared.
Observations
  • The actual repair of a pinhole leak was described as a 'quick solder' with no explicit complaint about the repair's effectiveness, though billing was a major issue.
Cons
  • Exorbitant and dishonest billing practices, including charging for non-work, lunch breaks, and significantly overpricing simple fixes.
  • Frequent misdiagnosis of issues and attempts to upsell expensive, unnecessary replacements.
  • Poor work quality, characterized by incorrect installations, parts breaking, and jobs left incomplete.
  • Deployment of unqualified and unprepared technicians who often lack necessary parts or experience.
  • Inefficient service marked by multiple trips, delays, and charging for travel time.
  • Unresponsive and unhelpful customer service when addressing billing disputes or complaints.

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EPA Contamination Alerts in Area

ECHOTA S/D
Total health violations (last 5 years): 40
  • 01/01/2022: Arsenic (Arsenic Rule)
  • 01/01/2022: Arsenic (Arsenic Rule)
  • 01/01/2022: Arsenic (Arsenic Rule)
  • 01/01/2022: Arsenic (Arsenic Rule)
  • 01/01/2022: Arsenic (Arsenic Rule)
PARKWAY ELEM SCHOOL
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
MILL RIDGE POA
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
VALLE CRUCIS ELEM SCHOOL
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
BRADFORD PARK
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Jeff'S Plumbing & Repair Inc

(828) 264-5406
Verified via Google Places & State Databases.
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