US Well Drillers
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Jason David Gibbs Well Drilling & Pump Service

226 COUNTY ROAD 409, Edna, TX 77957-4795
Driller Score
7.5/10
Reviews
8
County
JACKSON
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7.5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 6/10
Speed 9/10
Cost 9/10
Work Quality 6/10

Executive Summary

Jason David Gibbs Well Drilling & Pump Service generally receives praise for its rapid response times, quick repairs, and reasonable pricing. However, one significant incident involving a faulty repair and a disputed charge for its fix led to customer dissatisfaction and a lost referral, highlighting an area for improvement in post-service accountability.

Pros
  • Quick to respond and fast service/repairs.
  • Prices described as very reasonable.
  • Provides helpful advice to customers.
  • Initial work often described as 'quality' and 'great job'.
Cons
  • One instance of a fitting breaking after 2 months, indicating a potential quality issue with the initial repair.
  • Customer dissatisfaction with being charged for a repair that was perceived to be the company's fault.
  • Perceived lack of accountability or 'not treating the customer right' in one specific incident.
  • Loss of a potential customer referral due to the negative experience.

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Contact Jason David Gibbs Well Drilling & Pump Service

3617825493
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