US Well Drillers
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Jack Dykstra Excavating Inc

3677 3 Mile Rd NW, Grand Rapids, MI 49534
Driller Score
7.8/10
Reviews
9
County
Kent
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7.8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 9/10
Speed 8/10
Cost 6/10
Work Quality 8/10

Executive Summary

Jack Dykstra Excavating Inc. exhibits strong customer service and responsiveness, promptly addressing and rectifying issues. Although an initial project left a driveway in a problematic state, the company quickly returned to perform a thorough repair, ultimately leading to customer satisfaction.

Pros
  • Excellent and responsive customer service, explicitly praised by customers.
  • Quick action to address customer concerns, including same-day initial response and full repair within days.
  • Company listens to customer feedback and acts on it.
  • Thorough and effective resolution of issues, ensuring customer satisfaction post-repair.
Observations
  • The cost of services is not mentioned in the provided reviews.
Cons
  • Initial excavation work resulted in a driveway that became problematic and very muddy during rain, requiring subsequent repair.

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EPA Contamination Alerts in Area

CEDAR SPRINGS
Total health violations (last 5 years): 4
  • 01/01/2024: Arsenic (Arsenic Rule)
  • 01/01/2024: Arsenic (Arsenic Rule)
  • 01/01/2024: Arsenic (Arsenic Rule)
  • 01/01/2024: Arsenic (Arsenic Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Jack Dykstra Excavating Inc

(616) 453-4827
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