Hogan'S Well Drilling Co
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Hogan'S Well Drilling Co receives highly polarized feedback, with severe negative experiences reported regarding customer service, including unprofessional and rude behavior from staff that led to refusal of critical service. While the company is praised for the quality of its well drilling work and the professionalism of certain drillers, these positive aspects are significantly overshadowed by instances of poor communication and a lack of responsiveness. The company's ability to provide timely resolution for critical issues is also a concern.
- Praised for being "very good" at well drilling.
- One driller (Terry) is described as knowledgeable and kind.
- A pump supplied by the company failed after less than 5 years, which is a potential concern regarding product longevity or installation, but not definitively assessed.
- A specific waiting fee ($150 for 30 minutes) was deemed unaffordable by one customer, but there's no general information on overall cost competitiveness.
- Multiple severe instances of unprofessional, rude, and condescending customer service, including screaming and refusal to provide service (e.g., from Ryan Hudson).
- Failure to provide timely and critical service, leaving a customer without water for an extended period due to technician behavior.
- Lack of willingness or time to answer questions for potential customers.
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EPA Contamination Alerts in Area
- 07/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 07/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 07/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 07/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 07/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 06/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 06/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 06/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 06/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 04/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 04/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.