US Well Drillers
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HERRING WELL DRILLING & BORING COMPANY

351 WEST JOHNSON ST, HARTWELL, GA 30643
Driller Score
7.25/10
Reviews
18
County
Hart
USDA Grants
Unknown

AI Review Analysis

Driller Score: 7.25/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 6/10
Speed 7/10
Cost 7/10
Work Quality 9/10

Executive Summary

Herring Well Drilling & Boring Company receives high praise for its excellent work quality, professionalism, and efficient service when they are engaged. However, the company faces significant criticism for inconsistent customer service, including poor communication, unresponsiveness, and perceived rudeness or lack of empathy in some interactions.

Pros
  • Excellent work quality, professionalism, and knowledge from technicians.
  • Quick and efficient service, often same-day or next-day, for scheduled jobs.
  • Friendly and receptive front office staff in positive interactions.
  • Attention to detail, including leaving work areas clean or improved.
Observations
  • Reviews primarily focus on well and pump repairs, with limited feedback on well boring and drilling.
Cons
  • Significant issues with responsiveness and communication, including being 'given the run around' and unreturned calls over extended periods.
  • Instances of rude or unprofessional behavior from staff.
  • Perceived unfair billing practices or lack of empathy in specific situations.
  • Difficulty getting on the schedule or having customer information retained.

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