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Hamilton and Sons Water Systems, LLC
9449 Milton Carlisle Rd., New Carlisle, OH 45344
Driller Score
8/10
Reviews
22
County
Clark
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 7/10
Speed 7/10
Cost 9/10
Work Quality 9/10
Executive Summary
Hamilton and Sons Water Systems receives high praise for its fast, efficient service, high-quality work, and reasonable pricing from the majority of its customers. However, one significant negative review highlights a severe breakdown in communication and follow-through, indicating an inconsistent customer experience.
Pros
- Consistently praised for fast, efficient, and reliable service.
- High-quality work, including repairs, new installations, and equipment upgrades.
- Customers found pricing to be reasonable, fair, and competitive.
- Staff described as professional, friendly, informative, and knowledgeable.
Observations
- No specific neutral points identified in the reviews.
Cons
- Severe lack of communication and follow-through after providing a quote.
- Failure to deliver service within the promised timeframe, leading to a complete abandonment of a job.
- Inconsistent customer experience, with one instance of complete unreliability.
Estimate Drilling Costs & Tank Sizing
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Contact Hamilton and Sons Water Systems, LLC
(937) 845-0425
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