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HALL AND HEFLIN SEPTICTANK SERVICE INC
344 PARISH RD, WARSAW VA 22572
Driller Score
4.5/10
Reviews
2
County
Richmond
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 4.5/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 2/10
Speed 3/10
Cost 9/10
Work Quality 4/10
Executive Summary
The company demonstrates significant shortcomings in customer service, characterized by unresponsiveness and negative staff attitudes. While they did honor a warranty for a pump that failed prematurely, the initial product quality was poor, and the overall communication and speed of initial contact were severely lacking.
Pros
- Honored warranty for a failed pump, replacing it for free.
- Once contact was made, service personnel arrived relatively quickly.
Observations
- The reviews provide limited insight into the full range of services or typical customer experiences beyond these specific incidents.
Cons
- Extremely poor initial responsiveness, requiring multiple calls and resulting in no return calls.
- Staff exhibited a nasty attitude towards the customer.
- Lack of communication from technicians on-site.
- A pump installed by the company failed prematurely after two years.
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Contact HALL AND HEFLIN SEPTICTANK SERVICE INC
+18043333124
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