GREGORY S CUNNINGHAM
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
GREGORY S CUNNINGHAM receives highly polarized reviews; while one customer praised professional and friendly staff for selling used cars, the majority of feedback highlights severe issues with parts orders. Customers frequently report deceptive pricing, high delivery fees, incomplete or broken parts, and a pervasive lack of communication and responsiveness, often leading to non-delivery and the need for chargebacks.
- Professional and friendly staff (specifically noted for selling used cars)
- Excellent experience for selling used cars
- The business utilizes an AI agent for initial contact
- Deceptive pricing, including unexpected shipping charges and charging grade A prices for broken parts
- High and excessive delivery fees per item
- Incomplete, broken, or undelivered parts
- Extremely poor customer service, characterized by unreturned calls, lack of communication, and refusal to issue credits
- Significant delays in delivery and and resolution of issues, with parts not received for weeks
- Difficulty connecting with staff, even after leaving contact details with an AI agent
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