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Gordon Brothers, Inc. 776 N. Ellsworth Ave.
Box 358, Salem, OH 44460
Driller Score
8.3/10
Reviews
2865
County
Columbiana
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8.3/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 9/10
Speed 8/10
Cost 7/10
Work Quality 9/10
Executive Summary
Gordon Brothers consistently receives high praise for its excellent customer service, featuring knowledgeable, professional, and thoughtful staff who prioritize customer needs and communication. Customers also commend the high quality of work, noting efficient, thorough installations and effective water system improvements, alongside the perceived value of their investment.
Pros
- Professional, caring, knowledgeable, and patient staff.
- High-quality work, resulting in effective and top-notch water systems.
- Fast, efficient, and thorough service.
- Excellent communication and detailed explanations.
- Respect for customer property and meticulous cleanup.
- Customer-centric approach, avoiding overselling.
- Exceptional thoughtfulness demonstrated by technicians (e.g., helping with ice).
Observations
- Suggestion for a more consistent and comprehensive military discount policy.
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Contact Gordon Brothers, Inc. 776 N. Ellsworth Ave.
(330) 337-8754
Verified via Google Places & State Databases.