Gearhart Plumbing, Inc
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Gearhart Plumbing, Inc. receives highly mixed reviews, with significant praise for professionalism and knowledgeable staff in some instances, but severe criticism for a complete lack of responsiveness to emergency calls and poor communication. While some customers experienced successful service and helpful interactions, others reported "terrible work" and an inability to even get a callback for urgent issues. The extreme negative experiences heavily impact the overall perception.
- Professional and kind service, including securing property
- Accurate timelines provided for scheduled work
- Knowledgeable employees
- Owner is helpful in answering questions and finding solutions
- Cost was not mentioned in any reviews, suggesting no strong positive or negative feedback.
- Complete lack of response to emergency calls, with one customer waiting two years for a callback
- Poor customer service and very poor communication
- Reported 'terrible work' and a strong recommendation against using the service
- Negative personal interaction with a specific individual ('horrible person to work with')
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