US Well Drillers
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Gary Frey Plumbing, LLC

17012 Township Highway 97, Upper Sandusky, OH 43351
Driller Score
6.25/10
Reviews
20
County
Wyandot
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 6.25/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 5/10
Speed 4/10
Cost 8/10
Work Quality 8/10

Executive Summary

Gary Frey Plumbing, LLC demonstrates the capability to deliver high-quality plumbing work at a very reasonable cost, successfully fixing complex issues for satisfied customers. However, the business suffers from significant inconsistency in customer service, with reports of unreturned phone calls and unprofessionalism indicating a critical breakdown in initial customer engagement for some potential clients.

Pros
  • Delivers good quality work, capable of fixing complex plumbing issues.
  • Pricing is consistently described as "very reasonable."
  • Responsive and attentive to customer needs once engaged in a project.
Observations
  • Speed of actual job completion (once service is initiated) is not explicitly detailed.
Cons
  • Significant issues with initial customer service, including unreturned phone calls.
  • Perceived as "very unprofessional" due to lack of communication.
  • Inconsistent customer experience, with some potential clients unable to even initiate service.

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Contact Gary Frey Plumbing, LLC

(419) 294-7548
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