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FROST DRILLING COMPANY
9495 HWY 242, HARRISON, GA 31035
Driller Score
6.75/10
Reviews
16
County
Washington
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 6.75/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 8/10
Speed 4/10
Cost 6/10
Work Quality 9/10
Executive Summary
FROST DRILLING COMPANY is highly regarded for its excellent work quality, including long-lasting installations, and for its professional and friendly staff. However, the company faces significant criticism regarding project initiation and reliability, with one customer experiencing considerable delays and a last-minute job cancellation.
Pros
- High quality of work, with one septic system noted to be working fine after 20 years.
- Staff is described as professional, courteous, friendly, and helpful.
- Customers express full confidence in the business and its work.
- Repeat customers indicate overall satisfaction with services like well and septic system installations.
Observations
- Cost of services is not mentioned in any of the reviews, making it difficult to assess value.
Cons
- Significant issues with project initiation and reliability, including weeks of delay and last-minute job cancellation.
- Poor communication and follow-through regarding project commitments, leading to customer frustration and wasted time.
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