US Well Drillers
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Froehling & Robertson

NC
Driller Score
1/10
Reviews
14
County
Wake
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 1/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 1/10
Speed 1/10
Cost 1/10
Work Quality 1/10

Executive Summary

Froehling & Robertson faces severe criticism across multiple fronts, with customers reporting significant property damage caused by employees, followed by an atrocious lack of customer service, refusal to resolve issues, and incompetent repair work. These failures have led to substantial financial burdens for affected parties, compounded by concerns over employee conduct and safety.

Pros
  • One review vaguely praises the business as the 'Best place in town!'
Cons
  • Employees damaged property (water pipe) during work.
  • Atrocious customer service, including refusal to return calls for resolution.
  • Incompetent repair work by subcontractors, requiring subsequent repairs.
  • Significant financial burden on customers due to damages and poor repairs (e.g., tripled water bills, additional plumbing costs).
  • Employee negligence causing vehicle damage and refusal to compensate.
  • Employee observed driving while distracted (scrolling on phone).
  • Extremely long delays or complete lack of resolution for reported issues.

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EPA Contamination Alerts in Area

ROCKBRIDGE S/D
Total health violations (last 5 years): 4
  • 10/01/2025: Combined Uranium (Radionuclides and Revised Rad Rule)
  • 10/01/2025: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
DEERCHASE S/D
Total health violations (last 5 years): 1
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
AMBER ACRES NORTH S/D
Total health violations (last 5 years): 20
  • 01/01/2023: Combined Uranium (Radionuclides and Revised Rad Rule)
  • 01/01/2023: Combined Uranium (Radionuclides and Revised Rad Rule)
  • 01/01/2023: Combined Uranium (Radionuclides and Revised Rad Rule)
  • 01/01/2023: Combined Uranium (Radionuclides and Revised Rad Rule)
  • 01/01/2023: Combined Uranium (Radionuclides and Revised Rad Rule)
SOUTHERN TRACE S/D
Total health violations (last 5 years): 29
  • 10/01/2025: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
  • 01/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
  • 01/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
  • 01/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
  • 01/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
RIDGEHAVEN S/D
Total health violations (last 5 years): 10
  • 07/01/2024: Combined Uranium (Radionuclides and Revised Rad Rule)
  • 07/01/2024: Combined Uranium (Radionuclides and Revised Rad Rule)
  • 07/01/2024: Combined Uranium (Radionuclides and Revised Rad Rule)
  • 07/01/2024: Combined Uranium (Radionuclides and Revised Rad Rule)
  • 07/01/2024: Combined Uranium (Radionuclides and Revised Rad Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Froehling & Robertson

(919) 828-3441
Verified via Google Places & State Databases.
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