US Well Drillers
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FRAME DRILLING COMPANY INC

1 WELL DRILLER LN, ELKINS WV 26241
Driller Score
7/10
Reviews
11
County
Randolph
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 7/10
Speed 7/10
Cost 6/10
Work Quality 8/10

Executive Summary

Frame Drilling Company Inc. demonstrates highly inconsistent service, with some customers praising their responsiveness, professionalism, and exceptional speed, especially in emergencies. However, one customer experienced a severe failure in communication and project delivery, being left without a well for months and unable to contact the company. While the quality of completed work appears to be good, the significant reliability issues in customer service and project completion are a major concern.

Pros
  • Responsive and professional customer service for many clients.
  • Exceptional speed, particularly for emergency repairs and timely project completion.
  • Knowledgeable staff who deliver effective well drilling and pump repair solutions.
  • Good communication with customers during active projects.
Observations
  • Cost of services is not mentioned in the provided reviews.
Cons
  • Severe lack of communication, including unreturned calls, for at least one customer.
  • Failure to complete a promised well drilling project within the stated timeframe.
  • Leaving a customer in a difficult situation due to a permit being in the company's name without work being done.

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EPA Contamination Alerts in Area

COALTON WATER SYSTEM
Total health violations (last 5 years): 4
  • 07/03/2024: Groundwater Rule (Ground Water Rule)
  • 07/03/2024: Groundwater Rule (Ground Water Rule)
  • 07/03/2024: Groundwater Rule (Ground Water Rule)
  • 07/03/2024: Groundwater Rule (Ground Water Rule)
WHITMER PUBLIC WATER SYSTEM
Total health violations (last 5 years): 8
  • 05/17/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
  • 05/17/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
  • 05/17/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
  • 05/17/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
  • 12/01/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
KUMBRABOW STATE FOREST CAMPSITE 1 - HP
Total health violations (last 5 years): 2
  • 10/11/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
  • 10/11/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
KUMBRABOW STATE FOREST CABINS - HP
Total health violations (last 5 years): 11
  • 09/23/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 09/23/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 09/23/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 08/13/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 08/13/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
KUMBRABOW STATE FOREST BATH HOUSE
Total health violations (last 5 years): 3
  • 10/11/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
  • 10/11/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
  • 10/11/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact FRAME DRILLING COMPANY INC

+13046366025
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