F & F Well Drilling, Inc.
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
F & F Well Drilling, Inc. receives mixed reviews, with strong praise for their quick response times and the professionalism of some technicians who successfully resolved immediate water issues. However, the company faces significant criticism regarding deceptive and unethical pricing practices, poor communication, and a lack of accountability. These issues are particularly noted concerning failed water quality tests and attempts to overcharge or upsell services.
- Quick response times and prompt service (came out next day).
- Professional, polite, trustworthy, friendly, and knowledgeable technicians.
- Successfully fixed immediate water problems for some customers.
- Fair pricing mentioned in one instance.
- Terrible communication and non-responsiveness.
- Unwillingness to take responsibility for failed water quality tests (health department issues).
- Deceptive pricing practices, including double charging, low bids without full scope, and attempts to upsell unnecessary services.
- Unethical attempts to overcharge vulnerable customers (e.g., disabled mother, charging triple for parts).
- Office manager described as 'offish'.
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EPA Contamination Alerts in Area
- 09/01/2025: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.