US Well Drillers
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Environmental Inc

NC
Driller Score
8/10
Reviews
32
County
Jackson
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 7/10
Cost 9/10
Work Quality 8/10

Executive Summary

Environmental Inc. receives high praise for the professionalism, helpfulness, and dedication of its on-site crews, who often go above and beyond to complete difficult jobs efficiently. However, the company faces significant criticism for poor scheduling communication, unreliability (no-shows), and historical issues with initial installation quality that led to serious problems for one customer.

Pros
  • On-site crews are consistently described as professional, polite, helpful, and efficient.
  • Technicians are dedicated, often going "above and beyond" to complete difficult tasks (e.g., finding hidden septic tanks, working in challenging conditions).
  • Good responsiveness and punctuality for scheduled services (when they arrive).
  • Willingness to take on challenging or unusual job requests when other companies decline.
  • Effective communication during the service process (keeping customers informed).
Observations
  • Cost is not a frequent topic of discussion, suggesting it's generally perceived as fair or competitive.
Cons
  • Significant issues with scheduling reliability, including no-shows and poor communication, causing customer inconvenience and financial loss.
  • Historical poor installation quality (e.g., incorrect tank sizing and placement) leading to major system failures and sewage leaks.
  • Perceived lack of urgency for emergency repairs in some instances.

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EPA Contamination Alerts in Area

TRILLIUM LINKS & VILLAGE
Total health violations (last 5 years): 5
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
MOUNTAIN TOP GOLF & LAKE CLUB
Total health violations (last 5 years): 3
  • 12/10/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 12/10/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 12/10/2023: Lead and Copper Rule (Lead and Copper Rule)
FORT WILDERNESS CAMPGROUND
Total health violations (last 5 years): 6
  • 05/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
BALLOUGH HILLS
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
CAROLINA VILLAGE APARTMENTS
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Environmental Inc

(828) 586-5588
Verified via Google Places & State Databases.
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