US Well Drillers
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Eddie'S Pump & Well Service

NC
Driller Score
5.5/10
Reviews
33
County
Orange
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 5.5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 6/10
Speed 5/10
Cost 5/10
Work Quality 6/10

Executive Summary

Eddie's Pump & Well Service demonstrates extreme inconsistency, with some customers praising their helpfulness, punctuality, and quality work, while others report severe issues. These issues include disorganization, unresponsiveness, significant delays over several months, and poor installation quality leading to damage and unprofessional conduct.

Pros
  • Ability to provide helpful, kind, and fantastic service.
  • Punctual and responsive in some instances, described as a 'lifesaver'.
  • Capable of delivering 'amazing job' and good work quality.
Observations
  • Cost is not mentioned in any of the provided reviews, suggesting it's neither a strong positive nor negative factor based on this data.
Cons
  • Highly sporadic and disorganized business operations.
  • Significant issues with communication, including unreturned calls and messages over extended periods.
  • Extreme delays and missed appointments, with one case detailing a 5-month unresolved issue.
  • Poor work quality, such as improper installation (e.g., filter blocking an AC unit) and causing leaks or water damage.
  • Unprofessional conduct, including an 'attitude' and hanging up on a customer.

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EPA Contamination Alerts in Area

RIDGEWOOD MHP
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
WOODLAND PARK
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Eddie'S Pump & Well Service

(919) 918-7858
Verified via Google Places & State Databases.
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