US Well Drillers
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Downing Well Drilling

727 Knoll Road, Portland, MI 48875
Driller Score
6.25/10
Reviews
43
County
Ionia
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 6.25/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 7/10
Speed 8/10
Cost 2/10
Work Quality 8/10

Executive Summary

Downing Well Drilling is praised for its prompt, reliable, and polite service, with staff noted as knowledgeable and providing good explanations. However, a significant concern arises from one customer's experience with dishonest billing practices, including inflated labor hours and a lack of responsiveness to resolve the dispute, leading to increased charges and late fees.

Pros
  • Prompt and reliable service
  • Polite, knowledgeable, and awesome staff
  • Good explanations of work needed
  • Quick on-site work completion
Observations
  • The specific quality of the well drilling or repair work is not explicitly detailed, though implied to be good by general service comments.
Cons
  • Concerns about dishonest billing practices (inflated labor hours)
  • Lack of responsiveness to customer inquiries regarding billing disputes
  • Increasing amounts owed and adding late fees during a dispute

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EPA Contamination Alerts in Area

LAKE ODESSA
Total health violations (last 5 years): 4
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
BLUE SPRUCE APARTMENTS
Total health violations (last 5 years): 3
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Downing Well Drilling

(616) 374-0955
Verified via Google Places & State Databases.
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