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Dewind Wells & Dewatering
9150 96th Avenue, Zeeland, MI 49464
Driller Score
4.75/10
Reviews
11
County
Ottawa
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 4.75/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 5/10
Speed 5/10
Cost 3/10
Work Quality 6/10
Executive Summary
Dewind Wells & Dewatering receives highly polarized feedback. While some customers commend their helpfulness, problem-solving, and responsive service, others report severe issues including alleged deposit theft, unfinished work, and significant communication failures leading to long waits and logistical frustrations.
Pros
- Wonderful, helpful folks with excellent problem-solving skills.
- Responsive customer service, even when staff are out of town, ensuring service delivery and follow-up.
- Crew members are great and helpful.
Observations
- Loading process was good in one instance.
- Unloading process was 'ok' in one instance.
Cons
- Severe accusation of stealing deposit money and not finishing a good job.
- Significant communication issues, including foremen not answering phones and 3-hour waits with no updates.
- Lack of site-specific information and directions for deliveries.
- Delays leading to wasted time ('Time is money!').
Estimate Drilling Costs & Tank Sizing
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Est. Drilling Cost
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Based on $45/ft national avg