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DECATUR CONSOLIDATED WATER SERVICE
PO BOX 70295, ALBANY, GA 31708
Driller Score
4.25/10
Reviews
6
County
Dougherty
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 4.25/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 3/10
Speed 6/10
Cost 2/10
Work Quality 6/10
Executive Summary
The reviews for Decatur Consolidated Water Service highlight significant issues with customer service and cost policies. While one customer experienced excellent service, others reported extremely negative interactions with staff and found the late fees and tap fee policies to be unfair and punishing.
Pros
- One instance of excellent customer service, with staff understanding questions and providing requested documents.
Observations
- No specific feedback provided regarding the speed of service or the quality of water infrastructure/work performed.
Cons
- High and 'punishing' late fees ($100 for 7 days late).
- Rigid and perceived unfair policy of charging multiple tap fees for combined lots.
- Negative interactions with office staff described as 'horrible' and lacking empathy.
- Overall strong negative sentiment, with one reviewer advising 'NEVER USE THIS PLACE.'
Estimate Drilling Costs & Tank Sizing
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Contact DECATUR CONSOLIDATED WATER SERVICE
+12294460827
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