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Dean's Drilling
19773 State Route 664 S, Logan, OH 43138
Driller Score
7.25/10
Reviews
56
County
Hocking
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 7.25/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 6/10
Speed 6/10
Cost 9/10
Work Quality 8/10
Executive Summary
Dean's Drilling receives highly polarized reviews, demonstrating significant inconsistency in their service. While customers praise their professionalism, work quality, and pricing when they are engaged, there are severe complaints regarding unresponsiveness, lack of communication, and extensive delays in getting service, leaving some customers without water for weeks.
Pros
- Professionalism and excellent service when engaged.
- Quick diagnosis and resolution in positive cases.
- High quality of work and effective fixes.
- Competitive and 'great' pricing.
Cons
- Significant and recurring issues with responsiveness and communication, including no call-backs or follow-ups.
- Extensive delays in scheduling and completing work, leaving customers without water for prolonged periods.
- Inconsistency in service delivery, with some customers experiencing excellent service and others experiencing severe neglect.
- One specific instance of previous work being subpar (spliced wiring instead of replaced).
Estimate Drilling Costs & Tank Sizing
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Required Flow Rate
0 GPM
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Est. Drilling Cost
$0
Based on $45/ft national avg